Ordering from Us / Exchange & Returns Policy
Firstly - thank you for supporting our project!
Many of our treasures are made to order, so please check with us beforehand if you are in a hurry - on your way to a fancy ball perhaps, or being chased by a herd of ferocious, blazing eyed Walgentrotters, who can only be placated by the sight of a Kingdom of Klah Royal Garment.
We also live rurally, and try to minimise our trips to the courier.
Normally we send things out between 2-10 days after your order is placed.
We send our orders in eco-friendly packaging - either home compostable mailers or 100% recycled mailers. Your order will be wrapped in our own Klahtian FSC-certified recycled tissue.
If your order is a gift we can package it for them - just send us an email with the person's name so we can write it on the card ☺︎
The Royal Satisfaction Guarantee
Wrong size / colour / a wandering eye for another character? Garments purchased from us online may be returned within 28 days of receipt, in exchange for another item of the same value. All exchanges must be unworn and returned in the same condition received in, within 28 days of receipt, including story cards. Buyer pays postage to return, we'll send you your replacement item for free. Please email firstname.lastname@example.org if you require an exchange.
ALL HAIL KINGDOM OF KLAH