Ordering from Us / Exchange & Returns Policy
We print most of our items to order, which takes time. Normally we send things out between 2-14 days after your order is placed. If you are after your garments in a specific timeframe please check with us beforehand. We can also often do custom orders if you want something in a different colour etc - please email email@example.com.
The Royal Satisfaction Guarantee
Wrong size / colour / a wandering eye for another character? Garments purchased from us online may be returned within 28 days of receipt, in exchange for another item of the same value. All exchanges must be unworn and returned in the same condition received in, within 28 days of receipt, including story cards. Buyer pays postage to return. Please email firstname.lastname@example.org if you require an exchange.
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